Online reviews and forums have made it much easier for people to communicate their experiences with products or places, which, for businesses, can be a blessing and a curse. Although reviews are a reliable mode of expanding brand awareness, one bad streak in online reviews could scare potential customers away. Continue reading “How to Rebuild Customer Trust After a Crisis”
Category: Public Relations
Trust: The Key to PR’s Success or Failure
What’s the most important part of public relations? You might think that the answer is in the word “public”—in other words, how wide an audience you can reach with information about your organization. Continue reading “Trust: The Key to PR’s Success or Failure”
Best Marketing Strategies for the Holiday Season
For most companies, the holidays are the busiest selling margin of the year, amounting to 19% for retailers and nearly 30% for jewelers and department stores. Social media and website shopping are becoming increasingly popular, but how can your business stand out amid the whirlwind frenzy of the holidays? Continue reading “Best Marketing Strategies for the Holiday Season”
Marketing and Communications: A Crucial Part of Brand Management
Brand management is all about genuine audience engagement and its consequential consumer action—whether that is good or bad all depends on the reflexes and wit of a given brand’s communications team. When things go south, marketing professionals protect a brand’s reputation. So what is it that mar-com people know that companies don’t? Continue reading “Marketing and Communications: A Crucial Part of Brand Management”
A Key Component to PR Success: An Online Media Kit
Public relations (PR) services help businesses communicate their message to media outlets. PR keeps your company in the public eye, and if your company is in need of public recognition, consider creating an online media kit that will enhance its PR efforts. An online media kit will help media professionals learn about your company, and they may subsequently choose to contact you for a potential feature story or mention in a publication. Continue reading “A Key Component to PR Success: An Online Media Kit”
5 Web Skills Every Public Relations Professional Should Have
More than ever before, we live in an age of lightning-fast exchanges of news and a seemingly endless stream of information at our fingertips. While traditional public relations techniques are still important, being able to adapt to recent Web and social media trends is essential for success in this industry. The ability to create content, build relationships and convey information is as important as ever, but there are a variety of new, digital methods to doing this. This article will provide you with an overview of five important skills that every public relations professional should have, including creating content for online sources, proactive monitoring, visual communications, adaptation and consistency. Continue reading “5 Web Skills Every Public Relations Professional Should Have”
5 Tips for Writing Effective Press Releases
A press release is a form of written communication that is meant to bridge the gap between an organization and the media. They are meant to announce newsworthy stories, special events, upcoming promotions or contests and any other interesting and timely content. Using the information from press releases, members of the media can then choose whether to publicize the story. When written and distributed properly, press releases will attract the attention of members of the media and encourage positive publicity for your organization. Continue reading “5 Tips for Writing Effective Press Releases”
Using Web and Social Media to Promote Your Event
Whether your business is planning to host a seminar, fundraiser, workshop or a Webinar, Web and social media outlets can serve as powerful and inexpensive tools to promote and market your upcoming event. Especially for those on a budget, Web and social networking sites can provide free publicity and visibility for your organization. When promoting an event, your goals should be to spread awareness, boost attendance and generate excitement. Continue reading “Using Web and Social Media to Promote Your Event”
Write Like You Mean It: 5 Ways to Use Better Grammar
It is obvious that, more often than not, we do not write the same way we talk. If we did, we would see how unintelligible we sound based on the amount of grammatical errors we make in our conversations. The words we use when we speak may be more suitable with our family and friends than with our clients or business associates. Continue reading “Write Like You Mean It: 5 Ways to Use Better Grammar”
Words Mean Things: 5 Tips to Avoid Spelling Errors
It is said that people judge you by the words you use — whether they be spoken or written. How you write is an indicator of the quality of your work and your communication skills. Spelling errors in your document may show that you are unfit for a potential job (if they appear on your résumé), you are not an effective communicator (if they appear in a presentation) or you do not have a grasp of the written word (if they appear in your article). Continue reading “Words Mean Things: 5 Tips to Avoid Spelling Errors”